WARRANTY OF COMPATIBLE AND REMANUFACTURED ITEMS
Compatible and remanufactured items are warranted to be free of defects in both materials and workmanship for ONE FULL YEAR from date of purchase. These items are manufactured and remanufactured to the most stringent quality control standards possible, guaranteeing performance.
InkjetSuperstore also warrants that subject to the conditions stated below, and under normal use, these items will not cause damage, abnormal wear, or deterioration to any compatible machine.
If a defect in one of these compatible or remanufactured items causes a machine to fail, InkjetSuperstore will reimburse the customer up to $250.00 for service and repair. This warranty is dependent upon the customer providing InkjetSuperstore with satisfactory evidence that the machine's failure was due to a defect in the compatible or remanufactured item/s, including a written statement from an authorized service company stating the reason for failure. This statement must be on an authorized company letterhead, and dated and signed by the company's field or service representative.
The tampering of any InkjetSuperstore product by any person or people, other than by an InkjetSuperstore representative, voids all warranties and releases InkjetSuperstore from all liability.
InkjetSuperstore's liability hereunder shall be limited to replacement or reimbursement as stated above. This warranty is exclusive and in lieu of all other warranties, expressed or implied.
WARRANTY OF OEM (Original Equipment Manufacturer) ITEMS
Name brand OEM (original equipment manufacturer) items are covered by the respective manufacturer's warranties. We do not warranty or accept returns on defective OEM products. If you encounter problems or receive a defective items please contact the manufacturer for their return procedure. There should be information inside the box on what the customer needs to do to request an exchange from the OEM. For your convenience we listed the manufacturer contact information
ORIGINAL MANUFACTURER CONTACT INFORMATION
BROTHER Printers
800-276-7746
949-859-2272 (fax)
9:00am to 8:00pm Eastern Time
Faxes
800-284-4329
901-379-1215 (fax)
9:00am to 8:30pm Eastern Time
DELL
800-624-9896
LEXMARK
800-332-4120
8:00am to 11:00pm Eastern Time
CANON
800-828-4040
SAMSUNG
800-SAMSUNG (800-726-7864)
9:00am to 9:00pm Eastern Time
EPSON
562-276-4350 6:00am to 6:00pm Pacific Time
562- 276-4367 to obtain drivers on CD
HP
800-HP INVENT (800-474-6836)=
KONICA MINOLTA
877-778-2687
RICOH
800-RICOH 38 (800-742-6438)
8:00am to 8:00pm Eastern Time
PANASONIC
Faxes
800-HELP-FAX (800-435-7329)
OKIDATA
800-OKI-DATA (800-654-3282)
SHARP
US: 800-BE-SHARP (800-237-4277)
CANADA: (905) 828-5063
KONICA MINOLTA
877-778-2687
XEROX
800-ASK-XEROX or 800 275 9376
IBM
877-426-6006
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