Troubleshooting Tips

How do I get printer ink off my clothes?

How do I get print toner out of my carpet?

What are some ideas for making my ink supply last longer?

What should I do if the nozzle on my printer is blocked and won't print?



How do I get printer ink off my clothes?
Today's injket cartridges are designed to be as mess-free as possible, yet sometimes it still happens that changing printer cartridges means getting ink on you or your garments. To preserve your business clothing -- and your temper -- try this: First blot the inkjet toner stain with a DRY cloth or paper towel. Don't rub it back and forth -- this will spread the ink. Just dab at it and remove as much as you can. Then get a fresh cloth or towel and rub club soda (or water, but the bubbles work better) on the stain. Do this as soon as possible after the printer toner spill occurs, then wash or dry-clean as soon as possible.
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How do I get print toner out of my carpet?
Avoid treating a toner stain with water, as this will spread the ink further. Instead, use a good vacuum cleaner or shop vac to get rid of as much print toner as possible, then flood the stain with club soda to dilute it as much as possible, and use a shop vac to remove excess liquid. Use a fan to help the spot dry faster and prevent moisture problems.
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What are some ideas for making my ink supply last longer?
If you're using too much copier toner or inkjet ink, change your computer's settings to print in "Draft" mode for internal documents, and use better print settings only for customer-facing documents or final versions, and save color printing for these uses as well.
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What should I do if the nozzle on my printer is blocked and won't print?
Occasionally, the print nozzle on your inkjet printer may become blocked with dried ink, particularly if you have not used your printer in days or weeks. Remove the nozzle from the printer and place it in a shallow dish of warm water. Soak it until the ink loosens, then dry it with a soft cloth and set it back into place. Run your print head cleaning cycle (instructions for this should be in your printer manual). If it still doesn't work, you will have to replace the cartridge.
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