You can find a statement in our site that says: “Our products are manufactured or remanufactured by ISO-9001 certified factories.” The following is to give you a short but detailed explanation of just that.
The meaning of ISO is International Organization for Standardization the largest developer and publisher worldwide of International Standards. Because a lot of our products are not actually done in the US, a network was developed in order to maintain quality. The network is composed of 157 countries, each country has national standard institutes and the system that coordinates all of them is the Central Secretariat in Switzerland.
It is important to highlight that ISO is a non-governmental organization that forms a bridge between the public and private sectors, even though, many of its member institutes are part of the governmental structure of their countries, or are mandated by their government. On the other hand, other members have their roots uniquely in the private sector, having been set up by national partnerships of industry associations. It was organized so that different manufacturers and consumers, in different countries, could have a method of measuring quality. ISO enables a consensus to be reached on solutions that meet both the requirements of business and the broader needs of society.
So when we claim our manufacturers and remanufactures have the ISO 9001 certification what does that mean?
The ISO 9001 denotes requirements for a quality management system where an organization
- needs to demonstrate its ability to consistently provide product that meets customer and applicable statutory and regulatory requirements, and
- Aims to enhance customer satisfaction through the effective application of the system, including processes for continual improvement of the system and the assurance of conformity to customer and applicable statutory and regulatory requirements.
All requirements of ISO 9001:2008 are generic and are intended to be applicable to all organizations, regardless of type, size and product provided.
It is important for you to know where we stand. Remember we have a 100% Satisfaction Guarantee. If you are not satisfied we pay for return shipping cost. Along with that we also have a 1 year Money Back Guarantee. We stand behind our products because we know we have the best for you. ´till next week… |