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Why are the colors in my photo missing or incorrect?

• Make sure your software is set for color printing and the Ink settings is set to Color for color Images • The print head may need cleaning. • The photo cartridge may be old or low on ink. It probably needs replacement • Color may change slightly after drying. Wait for 24 hours and check your photo again to see if the colors look right. • If you are printing without a computer , Check the PictureMate LCD screen settings to make sure the Filter setting is not set to Sepia or Black and White.