InkjetSuperstore.com strives to process your order as quickly as possible. In our effort to prevent delays, the period of time available to cancel an order is short. You may elect to cancel your entire order or a portion of your order as long as the order has not entered the shipping process. An item that is in the shipping process cannot be cancelled because it is being picked from the shelves, packaged, and stacked on the loading dock.
Please follow the directions below to see if your order may be cancelled.
1. Go to "Your Account Login" (located at the top of this page)
2. Click on "See Order" under My Account.
3. Look for your order on the list and click on "View" or "Edit". NOTE: Your order must be in Pending Approval status in order to cancel or modify it.
4. Click on "Cancel" to cancel the entire order. Or Click on "Edit" and remove an item or change the quantity of an item.
5. You will see a message that says "Sales Order record successfully cancelled.
